Design preview
Website Chat
A helpful first conversation, right on your website.
FAQs · enquiries · human handoff
Explore Website ChatREBNAL · ChannelsREBNAL Channels.
REBNAL Channels.
Every conversation, connected.
Explore a connected approach to website, messaging and voice conversations — with shared context, human support and permission-led follow-up.
Product concept · Illustrative demos · Availability not confirmed
REBNAL InboxIllustrative Demo
SAMPLE CONVERSATIONS
Website visitor #104
Anonymous · delivery question
WhatsApp enquiry
Sample · product information
Instagram enquiry
Sample · needs a teammate
Website visitor #104Unlinked visitor
Hi! Do you deliver outside Dhaka?
I can help with delivery questions. Which area are you asking about?
Chattogram. Can I speak with your team?
Human handoff requested
Context stays with the conversation.
Concept only. A conversation is not proof of identity; CRM linking requires verification.
Six ways to connect
Meet customers where they are.
Channel concepts for the moments that matter. These are proposed experiences, not confirmation of live integrations.
Channel concept
WhatsApp Business
A familiar place for customers to ask and reconnect.
Customer questions · opted-in updates
Explore WhatsApp BusinessChannel concept
Facebook Messenger
Give conversations from your business page a clear next step.
Page enquiries · support requests
Explore Facebook MessengerChannel concept
Instagram DM
Turn product interest into a thoughtful conversation.
Product questions · sales enquiries
Explore Instagram DMChannel concept
AI Voice Calls
Explore natural phone conversations with a path to your team.
Reception · requests · confirmations
Explore AI Voice CallsChannel concept
SMS & Email
Keep approved follow-ups relevant, clear and permission-led.
Reminders · service updates
Explore SMS & EmailUnified inbox conceptDifferent channels.
Different channels.
One thoughtful workflow.
An illustrative path from incoming enquiry to a clear next step, without losing conversation context.
Workflow Demo · Not Live
STEP 01
Receive
An enquiry enters from a supported, configured channel.
STEP 02
Understand
Approved business knowledge helps answer a routine question.
STEP 03
Hand over
A teammate receives the conversation and context when needed.
STEP 04
Resolve
Record an outcome. Any follow-up needs identity checks and permission.
Business benefitsLess fragmentation.
Less fragmentation.
More useful conversations.
Keep the context
A shared workspace is intended to help teams pick up the conversation without asking customers to start again.
Make handoffs clearer
Bring a person into the conversation when a question needs judgment, empathy or a business decision.
Follow up responsibly
Keep anonymous enquiries separate from verified contacts, and make permission a prerequisite for outreach.
Questions & answers
A little more clarity.
What to expect from these channel concepts, and what still needs to be confirmed.
Start with your websiteYour next customer starts
Your next customer starts
with a simple hello.
Discover the Website Chat concept, from the first question to a thoughtful handoff.
Discover Website Chat