Self-reported needs
Ask what the business is looking for, in their own words.
Solutions · Lead QualificationStatus: Concept
Lead Qualification.
Context before contact.
Explore a conversation that learns what a prospect says they need, routes the enquiry to the right team and keeps contact verification and consent separate.
Concept · Illustrative demo · Availability not confirmed
Enquiry Board · SampleIllustrative Demo
New enquiry
Retail shop (sample)
Wants WhatsApp FAQ help (self-reported)
Unverified contactConsent pending
Context shared
Clinic (sample)
Asks about reception · team size voluntary
Unverified contactConsent pending
Suggested team
Logistics firm (sample)
Route to Sales · awaiting review
Unverified contactConsent pending
Sample enquiries only. No CRM write, scoring or ranking. Self-reported details are not verified contacts; follow-up needs separate verification and consent.
Use cases
Where Lead Qualification could help.
Voluntary context
Team size or timing — only if the prospect chooses to share.
Team routing
Suggest the sales or support team best placed to help.
Separate verification
Contact details are confirmed and consented to separately.
How it works
Four steps, with people in control.
Workflow Concept · Not Live
STEP 01
Enquiry
A prospect asks about a product or service.
STEP 02
Understand needs
The assistant asks a few optional questions.
STEP 03
Suggest a team
The enquiry is routed for a person to review.
STEP 04
Consent & verify
Follow-up only after verification and consent.
Human review checkpoint
Self-reported details are not a verified contact. Follow-up requires confirmed contact details, consent and a person's review.
SafeguardsResponsible by design.
Responsible by design.
Confirmed before launch.
Proposed safeguards. Compliance, security and retention details need confirmation before any launch.
No hidden scoring
This concept does not rank or score people.
Verification is separate
An email or handle typed into chat is not verified.
Consent & opt-out
No follow-up without permission; opt-out always honoured.
Questions & answers
A little more clarity.
What to expect from these channel concepts, and what still needs to be confirmed.
Solution finderOffline preview · No AI calls
Not sure where to start? Describe your business.
REBNAL SolutionsConversations that lead
Conversations that lead
to the right outcome.
See how Lead Qualification fits alongside the other REBNAL solution concepts.