Greeting & routing
Understand the reason for a call and suggest the right team.
Solutions · AI ReceptionistStatus: Design preview
AI Receptionist.
A welcoming front desk.
Explore a disclosed AI receptionist that greets callers, understands what they need and transfers to the right person when it matters.
Design preview · Illustrative demo · Availability not confirmed
Front Desk · Mock TranscriptIllustrative Demo
AI assistant · disclosed
Not a live call
Hello, you're speaking with REBNAL's AI assistant for Sample Clinic. How can I help?
Apnader location ta kothay?
Our approved address is House 12, Road 4, Dhanmondi (sample). Anything else?
Mock transcript only. No calling, recording, microphone, audio or telephony integration. AI disclosure is shown at the start of every conversation.
Use cases
Where AI Receptionist could help.
Common questions
Share approved details like location or hours.
Transfer to a person
Callers can ask for a human at any point.
Message capture
Note a callback request for your team to review.
How it works
Four steps, with people in control.
Workflow Concept · Not Live
STEP 01
AI disclosure
The caller is told they are speaking with an AI assistant.
STEP 02
Understand request
The assistant asks what the caller needs.
STEP 03
Answer or route
Approved answers, or a suggested team.
STEP 04
Human transfer
A person takes over when requested or needed.
Human review checkpoint
The AI is always disclosed, and callers can reach a person. No recording happens without the applicable notice and consent.
SafeguardsResponsible by design.
Responsible by design.
Confirmed before launch.
Proposed safeguards. Compliance, security and retention details need confirmation before any launch.
Visible AI disclosure
Callers always know they are speaking with AI.
Recording needs consent
Any recording would require notice and permission.
Caller ID ≠ identity
A phone number is not proof of who is calling.
Questions & answers
A little more clarity.
What to expect from these channel concepts, and what still needs to be confirmed.
Solution finderOffline preview · No AI calls
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REBNAL SolutionsConversations that lead
Conversations that lead
to the right outcome.
See how AI Receptionist fits alongside the other REBNAL solution concepts.